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  • 43-45 High Street
  • Burnham
  • Buckinghamshire
  • SL1 7JD
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The Dental Surgery Burnham complies with the 1998 Data Protection Act and the Freedom of Information Act 2000, and this Policy describes our procedures for ensuring that personal information about patients is processed fairly and lawfully.

In order to provide you with a high standard of dental care and attention, we need to hold personal information about you. This personal data comprises:

  • Personal details such as your name, age, address, telephone numbers, email address and your general medical practitioner;
  • Your past and current medical and dental condition;
  • Radiographs, clinical photographs and study models;
  • Information about the treatment we have provided or propose to provide (and its cost);
  • Notes of conversations or incidents that might occur for which a record needs to be kept;
  • Records of consent to treatment;
  • Any correspondence (relating to you) with other healthcare professionals: such as referrals to specialists, for example.

We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care.

We will process personal data that we hold about you in the following way:

We will retain your dental records while you are a practice patient. If you cease to be a patient, we will continue to hold them for at least another eleven years, or in the case of children until they reach the age of 25, whichever is the longer.

Personal data about you is held in the practice’s computer system and/or in a manual filing system. The information is not accessible to the public and only authorised members of staff have access to it. Our computer system has secure audit trails and we back up information on every working day.

In order to provide proper and safe dental care, we may need to disclose personal information about you to:

  • Your general medical practitioner;
  • The hospital or community dental services;
  • Other health professionals caring for you;
  • Dental Insurance Companies of which you are a member.
  • Private dental schemes of which you are a member.

Disclosure will take place on a “need-to-know” basis. Information will only be given to those individuals/organisations who need to have it in order to provide care to you and for the proper administration of Government (whose personnel are also covered by strict confidentiality rules). The recipient will only be given the information that they need to know for these purposes.

In very limited circumstances or when required by law or by a court order, personal data may have to be disclosed to a third party not connected with your dental care. In all other situations, disclosure that is not covered by this Policy will occur only when we have your specific consent. Where possible you will be informed of these requests for disclosure.

You have the right to access the data that we hold about you and to receive a copy. Access may be obtained by making a request in writing. We will levy a fee of £10 for records that are copied. If a request is made to copy x-rays, an extra charge of £40 will be made. We will provide a copy of the record within 40 days of receipt of the request and fee and an explanation of your record should you require it.

If you move to another dental practice we may (at our discretion) loan original x-rays and provide copy notes direct to that practice free of charge on receipt of a written request from them to do so.

If you do not wish personal data we hold about you to be disclosed or used in the way that is described in this Policy, please discuss the matter with your dentist. You have the right to object, but please remember that this may affect our ability to provide you with dental care.

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Testimonials

"This is a very very good dentist both myself and my son who is special needs are extremely nervous about going to the dentist. A friendly reassuring manner really put us both at ease. It…

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Jenna Page

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"Scared stiff of dentists! 65 years old and hadn't been for 15 years! Very few teeth left and those are precious! If I had known these people existed and were so close to me, I…

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R Carter

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"I was really pleased with the treatment I have received at the surgery. After finding out I needed more work and further treatment than I initially anticipated I felt extremely nervous but the staff were…

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S Brown

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"I have been attending the surgery for the last forty years when the practice changed ownership I had to adjust to finding a new dentist which was a hard act to follow having always had…

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Claire

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"Receptionists are always very welcoming and helpful. My dentist is very professional and makes me feel at ease. I would recommend the surgery to anyone looking for a dentist."

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N Brooker

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"Everyone working here is very friendly and helpful both in person and on the telephone."

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Jane Meer

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"We have been coming to the surgery for many years. We have found the staff to be very friendly and helpful. I would recommend them to anyone. Our son runs to see the dentist."

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Jill Gibson

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"I have been coming to this surgery for many years now and have never had a bad experience. The staff have always been very friendly and reassuring. I have seen many different dentists that have…

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Ben Cook

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"As a new patient, I felt relaxed and had a gentle, good examination. The atmosphere was welcoming and friendly."

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Mr Simpson

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"I have been attending the surgery for over 40 years and the staff are friendly and there is a nice waiting room. Mr Takhar is an excellent dentist, he explains everything, never rushes you. He…

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Linda Wells

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"I have been attending this dental surgery for the last year and I have never felt more welcome and at ease with excellent service and care. My dentist Raj is one of the most skilled…

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Mr S Ghani

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"I have been a patient for over 20 years I feel very relaxed and good when I come into the dental surgery. The staff are very helpful and make you feel relaxed before you go…

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Mrs Richards

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"I have been attending dental surgery for over 50 years, having been born in the village. Dr Lenko was my dentist until his retirement and has been preceded by Gurpreet who is excellent! Gurpreet is…

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R Cox

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"I have been attending the surgery for 30 years the atmosphere in the surgery is good, it is bright, cheerful and relaxing in reception. The staff are very nice and the dentist is very caring…

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A Devereux

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"On entering the surgery I feel welcomed, I have been attending the surgery for more years than I care to remember the staff are polite, friendly, caring and genuine."

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P Worth

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The Dental Surgery Burnham logo
CALL: 01628 664 614
  • 43-45 High Street
  • Burnham
  • Buckinghamshire
  • SL1 7JD