Your First Appointment
At The Dental Surgery Burnham in Burnham Village we like to make things as relaxed and easy as possible for new patients.
We are centrally located, so you will have no trouble finding us, and we are close to the village car park. The surgery also has full disabled access.
The first thing you notice about The Dental Surgery Burnham is the comfortable surroundings and the calm, friendly atmosphere. From your very first visit you will get a warm welcome.
It is important that we start getting to know each other from the start. Our reception staff will not rush you but will take the time to listen and answer your questions. We want to know exactly why you have come here and what you would like from us.
Our receptionists will give you information about our services, from everyday dental procedures to our wide range of cosmetic treatments, as well as helpful information on fees, payment plans and insurance.
Your time is important so we have an efficient first-appointment process that starts with a checklist covering your personal details and dental/medical history. This ensures that we record all of the vital information about you and there are no misunderstandings.
You are introduced to the dentist and, in one of the surgeries, the two of you discuss your history, your reasons for coming and your wishes. We do an x-ray and oral examination and confirm any problems. With a lot of patients we also take photos of the mouth. We then bring the pictures and x-rays up on screen and explain what they show, as well as what we have learned so far about your oral health. We find out what your concerns are and what you would like to address.
We want you to be happy with any treatments we undertake, so it is important that you make decisions you are comfortable with. We will discuss your options for treatment, taking financial considerations into account, and once we have agreed on a course of action you will receive a printed treatment plan including estimates of the costs.
We will put no pressure on you to make a particular decision or to rush into a decision. You may want to discuss choices with members of your family or weigh up pros and cons of different methods and time frames. After thinking about it, you may also have some follow-up questions or some feedback - we welcome that. And if you are nervous about starting treatment, we are happy to work at a pace that you are comfortable with. We want you to be happy and confident, whether you are here for a filling or a fantastic smile makeover.
No one likes pain but the good news is that times have changed and there is no reason why any dental procedure should be anything but a comfortable experience. Not only that, we have cared for many nervous patients and understand that you don't want to feel rushed or confused. We will help you overcome your fears and use techniques and materials that minimise discomfort.
Have a look around The Dental Surgery Burnham website and learn more about us and our treatments and services. Then call in or phone us on 01628 664614 or send an email via this website and we will reply.